Security Notice

Privacy & Security Commitment

At Novelite RCM, safeguarding the confidentiality, integrity, and availability of patient data is not just a regulatory requirement—it is a core pillar of our operational philosophy. We understand the sensitivity of Protected Health Information (PHI) and the immense responsibility that comes with processing patient-related data shared with us by healthcare clients.

We are fully committed to implementing and maintaining robust security protocols that ensure all health data entrusted to us is handled with the highest levels of professionalism, compliance, and care.

What We Protect

Our coding services involve the handling of clinical and administrative data such as:

This information is critical for accurate medical coding—but it’s also deeply personal. We treat it as such.

Our Security Practices

HIPAA & HITECH Compliance

We operate in full compliance with HIPAA Privacy and Security Rules and follow the data safeguarding practices recommended under HITECH to prevent breaches, misuse, or unauthorized access.

End-to-End Encryption

All data transmitted to or from our systems—whether via FTP, email, or client portals—is encrypted in transit and at rest using industry-standard protocols (e.g., AES-256).

Role-Based Access Controls (RBAC)

Access to client data is governed by least-privilege principles, ensuring only authorized personnel can interact with sensitive information based on their responsibilities.

Secure Infrastructure

Our systems are hosted on secure, firewall-protected environments with multi-layer authentication, intrusion detection, and regular security patching.

Employee Confidentiality & Training

Every team member, from coders to project leads, signs a legally binding confidentiality agreement and undergoes routine training in HIPAA compliance, cybersecurity hygiene, and PHI handling.

Audit Logs & Monitoring

Activities within our systems are logged and monitored continuously to flag anomalies, prevent data leaks, and support audit-readiness at all times.

Data Use Limitations

PHI and associated client data are used exclusively for delivering contracted services. We do not sell, reuse, or share any data with third parties for marketing or non-compliant purposes.

Incident Response & Breach Protocols

Should a data incident occur, Novelite RCM follows a structured response plan including notification, containment, investigation, and corrective action—fully aligned with federal breach notification rules.

Data Retention & Secure Disposal

We comply with agreed-upon client policies for data retention and ensure secure deletion of PHI upon contract termination or expiration, leaving no digital trace.

Earning Trust Through Compliance

Our clients—including physician groups, hospitals, labs, and health plans—trust us because we invest in people, processes, and technology that prioritize their regulatory compliance and patient trust

By choosing Novelite RCM, you’re partnering with an organization that brings precision to coding, and discipline to data protection—every day, without compromise.